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Opentable Features and Benefits
OpenTable offers a variety of features and benefits:
- Quickly book tables: OpenTable allows users to book tables instantly. The availability is always accurate and up-to-date, ensuring that reservations are confirmed instantly.
- Manage reservations with ease: Users can book, modify, or cancel reservations in minutes. All reservations are visible in one place, making it easy to keep track of past and future bookings.
- Direct messaging to restaurants: Users can send messages to restaurants before or up to 14 days after their reservation to make requests, ask questions, relay dietary preferences, or inquire about forgotten items.
- Prepare for dining experience: Users can invite guests, browse the menu, check out the restaurant’s most popular dishes, get directions, and more.
- Loyalty program: Users can collect a minimum of 100 Dining Points with every reservation and 1,000 points for select restaurants. These points can be traded in for a variety of rewards, including discounts on meals, Amazon, hotels, and more.
- VIP status: Users who book 12+ times per year gain VIP status, which provides instant access to Booking.com’s Genius membership. This membership offers a 10% discount on select hotels, apartments, and more for a year.
- Save restaurants for later: Users can save both restaurants they love and ones they’d like to try for quick reference and booking at any time.
- Personalized experience: Users can create a profile where they can add dining preferences, dietary restrictions, and important dates such as birthdays. This allows OpenTable to curate the product experience based on the things users like to make their dining experiences the best they can be.
- Control what you see: Users can set their communication preference to receive news about trending restaurants, product feature updates, special offers, and more.
In addition to these benefits for diners, OpenTable also offers features for restaurant owners and staff:
- Shift planning: OpenTable allows for efficient shift planning.
- Reservations: OpenTable provides a platform for managing reservations digitally.
- Guest profile: OpenTable allows restaurants to maintain a profile of their guests.
- Table management: OpenTable provides tools for effective table management.
- Reporting and analytics: OpenTable provides comprehensive reporting and analytics tools.
These features and benefits make OpenTable a comprehensive platform for both diners and restaurants. It simplifies the reservation process, enhances the dining experience, and helps restaurants manage their operations more efficiently.
Opentable Pricing
OpenTable offers three pricing plans:
- Basic: $149 per month. This plan includes reservations, OpenTable profile and listing, booking widget, review management, and booking integrations on 100+ third party sites and apps.
- Core: $299 per month. In addition to the Basic features, it includes best-in-class table management to maximize seatings, streamline operations, and more.
- Pro: $499 per month. This is the most comprehensive plan with all the benefits of Basic and Core, plus powerful relationship management and data tools to help drive loyalty and increase revenue.
For each plan, there are additional costs per network cover and for reservations from your website. The cost per network cover is free for the first 30 days, then $1.50. Reservations from your website cost $0.25 per cover or $49 per month. There is also a 2% service fee for takeout and experiences.
Please note that the standard contract is one year and contracts will auto-renew annually. If you don’t want to automatically renew, simply let OpenTable know 30 days prior to the scheduled renewal date.
Payment Method
Opentable.com offers several payment methods for its users. Users can provide account information for at least one valid debit or credit card. This payment method account information is used as described in their privacy policy.
For restaurants, there are several ways to pay OpenTable invoices. They can set up auto pay or direct deposit on the Payment information tab to automatically pay each month with a credit card, debit card, or bank account. Restaurants that prefer to send a check can find their OpenTable remittance address on the Payment information tab. Restaurants that want to set up direct deposit can find OpenTable’s banking details on the Payment information tab.
Users can also add or remove a credit card from their OpenTable account. This makes it easier for users to store, view, update and select payment methods for making reservations with credit card holds, booking prepaid experiences, and ordering takeout on OpenTable. The Wallet feature eliminates the need for users to re-enter their payment information each time they want to book.
Opentable FAQs
Opentable Alternatives
Here are the top 10 alternatives to opentable.com:
- SevenRooms: A reservation, seating, and guest management solution for hospitality operators.
- Yelp Guest Manager: Provides a revolutionary way to make a reservation, get on the waitlist, and show up happy.
- ResDiary: An online restaurant booking system.
- Restroworks Restaurant POS: A cloud-based restaurant POS and management system.
- Connecteam: An all-in-one employee management app.
- Toast POS: Empowers businesses to improve customer experience, minimize costs, and boost staff efficiency.
- Owner.com: A comprehensive platform for restaurant management.
- Uber Eats for Merchants: A platform for restaurants to manage their orders from Uber Eats.
- Square Point of Sale: A free point-of-sale app that gives you everything you need to run and grow your business.
- ToastTab.com: A restaurant management platform built specifically for restaurants to increase speed of service and improve the guest experience.
Each of these platforms offers unique features and benefits, so it's important to choose the one that best fits your needs. Remember to always do your own research before making a decision.
How To Open A Opentable Account?
To open an account on opentable.com, follow these steps:
- Visit the opentable.com website.
- Click on the Sign Up button usually located at the top right corner of the homepage.
- You will be asked to provide your email address and create a password. Make sure to use a valid email address and a strong password for security purposes.
- Some websites also ask for your phone number for verification purposes. If asked, provide your phone number.
- After filling in the necessary information, click on the Create Account or Register button.
- You may be asked to verify your email address or phone number. If so, check your email for a verification link or your phone for a verification code. Click on the link or enter the code where prompted on the website.
- Once your email address or phone number is verified, your account is created.
Remember, each website may have slightly different steps or requirements for creating an account. Always follow the instructions provided on the website. If you encounter any issues, look for a Help or Support section on the website. They usually provide useful information and solutions for common issues. If you still can't create an account, it's recommended to contact the website's customer service for assistance.
Opentable Return Policy?
Opentable.com has specific cancellation, no-show, and deposit policies. Many restaurants require additional requirements to book a reservation. These policies help ensure timely service and protect a restaurant from the severe costs of a no-show reservation.
Cancellation and no-show policies: Restaurants may ask that you provide a credit card number to secure your reservation. If the reservation is modified outside of the time window set in the cancellation policy, the restaurant may use the credit card details to charge a fee. The restaurant's cancellation policy is outlined when you book a reservation. These details are also in the reservation confirmation email. Only restaurants can issue refunds for these charges.
Deposit policies: Restaurants may charge a deposit to secure a reservation. The deposit is paid with a credit card when the reservation is booked. This deposit amount will either be applied to the final bill or refunded. This policy will be clearly outlined when booking the reservation and in its confirmation email.
Deposit refunds: Refunds are issued automatically if the reservation is canceled within the time window outlined in the cancellation policy. Once a refund is processed, you will receive a confirmation email that displays the refund amount and that it may take up to 10 days for the refund amount to appear in your account statement. Only restaurants can manually issue refunds for deposits. If you believe you should receive a refund on a deposit, please contact the restaurant directly.
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